100 Things Restaurant Staffers Should Never Do
Bruce Buschel is building a seafood restaurant and he has recently come out with a list of 100 things restaurant staffers should never do. The first part of the list was released earlier this week and contained some messages I think every restaurant owner should read:
- Do not make a singleton feel bad. Do not say, “Are you waiting for someone?” Ask for a reservation. Ask if he or she would like to sit at the bar.
- When you ask, “How’s everything?” or “How was the meal?” listen to the answer and fix whatever is not right.
- Never say “I don’t know” to any question without following with, “I’ll find out.”
- Do not take an empty plate from one guest while others are still eating the same course. Wait, wait, wait.
- Do not ask what someone is eating or drinking when they ask for more; remember or consult the order.
I’m already looking forward to the second part of this list.
